Charity Transparency Award 2023

The Charity Transparency Award (CTA), in its 9th year, continues to recognise charities with good disclosure practices and excellent work of charities while inspiring others to emulate their practices. Club Rainbow was awarded the Charity Transparency Awards in 2018, 2019 and 2022. 

This year 2023, we are proud to share that we are being awarded the Charity Transparency Award once again!

Special Commendation Award for Operational Efficiency

Not only that, for the first time, Club Rainbow (Singapore) has been awarded a Special Commendation Award for Operational Efficiency, the award is only handed out to 5 charities this year and we are proud to be one of the charities to receive the award.  

In our efforts of achieving operational efficiency, our Management Council is committed to regularly reviewing its own effectiveness that that of the Club. Doing regular self-assessment and performance evaluations are crucial to ensure that we are progressing efficiently towards achieving our mission and vision to serve our beneficiaries and their families effectively. 

Adopting the Skills assessment Matrix and 360 Feedback provides us the panoramic view of the skill sets and experience among the members. Evaluative insights derived from the Skills Assessment Matrix are critical in building a diverse foundation and addressing potential gaps from leadership and management to niche skills. 

Also using the Impact Metrics, a family of measures critical to the success of our mission and key indicators are clearly defined to track operational effectiveness and efficiency. Measuring the staff capacity and mobilisation of resources in client engagement, the efficacy of programmes and the intervention strategies and the impact through the improvements in our beneficiaries and families’ quality of life allows us to progress towards our mission and vision. 

With constant benchmarking and regular networking with previous years, other social service agencies, charities in social media engagement, allows a better understanding of our performance and gaps in our service models, allowing us to improve our beneficiaries’ quality of life as well as our media content. 

In an era where transparency and accountability are paramount in the charity sector, being able to measure and communicate the impact of our efforts is essential. By implementing the Impact Metric, it has given us a deeper sense of purpose, provided external stakeholders with a clearer understanding of the impact that Club Rainbow has on the lives of our beneficiaries and their families

Innovative Event Management That Gives Back

As part of the vocational development programme, Club Rainbow organised a bake sale earlier this year, in which our beneficiaries and caregivers participated to gain new skills and earn supplementary income.

Dream Station, a local events management and production company, contributed to the sale of baked goods by purchasing items from our beneficiaries. When asked why they chose to support us, they explained that their CSR (Corporate Social Responsibility) arm has the vision to collaborate with charitable organisations like Club Rainbow and to promote sustainability in their events. At the time, their client's CSR programme mandated that the items in their event's goodie bags have a CSR angle, and since it was around Chinese New Year, Dream Station had the idea of sourcing edible goodies to fit the theme. In addition, they also supported two other non-profit organisations (NPOs) besides Club Rainbow.

Dream Station initiated its CSR programme in 2020 and has been actively helping the community. During the Covid-19 pandemic, they provided hygiene packs containing masks and hand sanitisers to foreign workers living in dormitories and donated excess mask stocks to other non-profit organisations. They focus on in-kind contributions and efforts to give back to the community. Dream Station suggests that clients use services offered by charitable organisations and does not charge mark-ups or surcharges if clients decide to engage them. For example, from packing goodie bags to delivering them, it is passed on a cost-to-cost basis, which is atypical of events management companies that usually charge mark-ups for such services. Dream Station offers such angles to all their clients, especially MNCs with their own CSR arms, and the uptake by their clients depends on the business angle. However, Dream Station tries to push for the engagement of charitable organisations.

After emerging from the Covid-19 pandemic, Dream Station plans to restart its CSR efforts, focusing on giving back to society by providing services to help and encourage giving back to the community. If they have excess logistics or stocks after organising events, they give them back to society for better utilisation.

Moving forward, one of the pillars of Dream Station's CSR efforts is sustainability, which aims to reduce the wastage of consumables by encouraging clients to use sustainable supplies. They also want to empower underprivileged employees by hiring freelance staff from lower-income families who have teenage kids or mature workers looking for part-time jobs, providing them with another source of income.

Dream Station will continue fundraising campaigns on the giving.sg platform and will be directly involved physically in fundraising events, such as sourcing in-kind sponsorships for events management to run carnivals. They will also focus on empowering the community, which aligns with what Club Rainbow is trying to achieve through the rollout of vocational programs that support caregivers and beneficiaries, providing them with supplementary income while reaffirming that their journey is not just to take care of people with special needs, but also to show that people with special needs can contribute to the community.

Into the fourth iteration of the programme, one of the CRS participants could work in a baking establishment based on their experience and certification gained from the programme. Club Rainbow is grateful to Dream Station for their support towards the Vocational Programme.

Dreaming The Future!

1, 2, 3! and we are in 2023!

In a blink of an eye, we have concluded our 30th-anniversary celebrations with three cheers! Hooray!

Looking back over three decades, we have served numerous children with chronic illnesses and their families. Some of who have made a tremendous breakthrough and become independent, active contributors to the community whilst co-existing with lifelong illnesses. Others have gone before us, having loved ones work through grief and loss workshops with the support of Club Rainbow’s dedicated team of social workers.

From caring for the beneficiaries’ well-being and basic needs to ensuring the deliverance of relevant services based on curated individualised care plans, we see harmonious collaboration between caregivers, social workers and supporting partners. Last year, we welcomed the opening of Sandbox where the heart of creativity, confidence and talents are discovered and nurtured through various programmes held at the centre. Believing in equal opportunities for beneficiaries with medical conditions or developmental issues, the launch of the early childhood programme prepares children for school in areas like reading, writing, etc. The programme embodies our values of respect and resilience, providing a sense of belonging for the beneficiaries all while preparing the children for compulsory education. It ran its first intake in January 2022 and is in its 3rd run this year.

Before the yearend, we introduced a new 3-part series programme under Vocational Development, Bake under the Rainbow. The new initiative covered the basics from Food Safety, Baking sessions to the Bake Sale. The first run of the bake sale was in conjunction with Ride For Rainbows 2022 and the 30th Anniversary Birthday Bash at the Marina Barrage.

Truly this is the ecosystem we want for the children and their families. Dreaming the future with a network of support from the community who comes together as donors, volunteers, partners and corporate to pull resources from various aspects to engage with the beneficiaries and their families.

We have come this far, so what’s next?

Look out for

• New charity merchandise coming in Q2 2023!
• Pre-order of patisserie by our very own caregivers.
• More events coming back, and more volunteer opportunities!
• And what is #CRSUnited? Find out in our next news scoop!

To support our initiatives, begin your journey with us by contacting us via contact@clubrainbow.org.

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Ride for Rainbows 2022 and 30th Anniversary Birthday Bash

Club Rainbow (Singapore)’s biggest event of the year, Ride for Rainbows 2022 and the 30th Anniversary Birthday Bash have successfully concluded on 27 November 2022.

The physical Ride for Rainbows is back after being virtual for 2 years due to the COVID-19 pandemic!

In conjunction with Club Rainbow (Singapore)’s 30th Anniversary, this year's edition for Ride for Rainbows is met with a hybrid format, giving our riders the flexibility to participate in a physical or virtual ride. We also had a birthday bash carnival with a tons of carnival games and rides at the end of the physical ride to celebrate this very special day and spend a fun filled day with our beneficiaries and their families!

On that day, there were over 600 participants and volunteers who turned up at Marina Barrage. This includes 78 families, close to 200 riders and over 100 staff and volunteers.

With that, we would like to take this opportunity to express our utmost gratitude to all our supporting parties, including our beneficiaries and their families, sponsors, riders, donors, staff and volunteers! This event would not be possible without everyone’s help and support. 

We hope to see you all again for Ride for Rainbows next year!

Please email rfr@clubrainbow.org to be a part of Ride for Rainbows next year!

Club Rainbow (Singapore) Family Retreat

We had the SUN, the SEA and all (Club Rainbow) Hearts on board the Spectrum of the Seas!
Our annual family retreat is back!

Bouncing back from the pandemic, Club Rainbow (Singapore) (CRS) is much pleased to bring back the annual family cruise trip this year! The specially curated event is open to all CRS beneficiaries and their immediate family members only. To ensure that all families get the opportunity to be part of the Club Rainbow Family Retreat experience, priority was given to families who have not been on any CRS-organised overseas family retreat event or cruise in the past. 

During this 4D3N cruise getaway, the workshops and activities organised by CRS on board were for the beneficiaries and families to unwind, learn and forge new friendships. The ice-breaker activity saw both young and young at heart getting up and about, scouring around to complete their Bingo sheet.  

One of the highlights of the 3-Day programme is the self-care programme for the caregivers on Day 2. The session was well received by caregivers, with many sharing that it was a good opportunity to reflect, self-comfort and relax. They had an enjoyable time, chatting and laughing with other Club Rainbow parents making reference to being like a big family. Miss Ng, an immediate family member of one beneficiary shared, ‘Time to reflect on me. Do a gift for my child. Write a card to encourage myself and self-meditate time. Best of all, 2 hours away from kids to relax (no worries as we know they are well taken care of by CRS)’.

The most popular activity among the caregivers is the DIY keychain with folded stars carrying the wishes and hopes that the parents have for their children. Many found it to be therapeutic and meaningful. For one parent, the activity showed them how much their son has achieved. Apart from penning their thoughts and wishes for their children, expressing heartfelt feelings into a keepsake was memorable for the parents. Mdm Yeap, mother of a beneficiary looks beyond positively, making new goals and hopes for 2023.

In closing the Day 2 session with self-encouragement, a number of caregivers expressed that they have never once thought of writing to themselves as they are constantly focused on caring for their special need child. ‘I seldom think about my own strength. A bit blank initially as I was not used to self-encouragement but it is good exercise’, shared Mdm Elvira. With much emphasis on the importance of a self-care routine, Mr Teo, father of a CRS beneficiary mentioned that the postcard writing activity helped him with self-care check-in of his own mental health and well-being. Resonating with Mr Teo’s sharing, Mdm Chew was happy that she learned to self-appreciate, ‘I love myself more, my well-being.’

Day 3 shouts out for teamwork and family bonding through the Club Rainbow Fashion Show. ‘Fun & innovative. We are glad to be able to design & create something special!’ said Miss Ng, the immediate family member of the CRS beneficiary. Many inclusive activities are planned to encourage parent-child engagement, ‘Quality time together is so precious. Thank you for organising!’ shared gratefully by Ms Lai, a mother of a CRS beneficiary.

All the families agreed with both mothers of CRS beneficiaries, Mdm Yap and Mdm Lee that the retreat was ‘Enjoyable, refreshing. I feel happy.’ and more importantly ‘We do things as a family!’.

Club Rainbow : Excellence and Tertiary Awards 2022

Education is one of the core pillars of support at Club Rainbow (Singapore) and we believe that it is the foundation and stepping stone in developing the potential of our beneficiaries. The Excellence & Tertiary awards are an opportunity to recognize our beneficiaries’ efforts and celebrate their successes. These awards are for those who completed their major national examinations like PSLE or N levels last year and for those in tertiary institutions.

This year, we presented 3 categories of awards - Excellence, Progress and Outstanding Character. 

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Our Excellence Award winners have performed exceptionally in their major national examinations and in their tertiary institutions.

Excellence Awards recipients:

• Aiden Chan Yen Peng

• Ng Gin Hon Royce

• Eswaran S/O Raja 

Our Progress Awards winners have displayed perseverance in their academics and have overcome challenges to make significant improvements.

 Progress Awards recipients:

• Victoria Tan Hui En

• Vasanthii D/O Raja

Our Outstanding Character Awards winners have participated actively in school and the community, displayed exemplary conduct and leadership qualities, and above all, inspired others by being role models.

Outstanding Character Awards recipients:

• Aniq Irfan Bin Norhisham

• Siti Nur Alawiyah Binti Kamsani

Born Differently For A Purpose

Club Rainbow’s 2022 Education Award recipients Sharvani and Raphael were pleasantly surprised and over the moon when they were notified about their academic milestones and achievement. While this academic journey was mentioned to have been stressful, our recipients have pushed themselves to not give up, and instead, strive to excel and be outstanding.

Club Rainbow is pleased that this Education Award serves as a symbol and reminder for Sharvani to fight on and be confident, because as Sharvani mentioned, “everyone is born differently for a purpose”. This grit has been backed up by Sharvani’s caregiver Mdm Mageletchumei, who constantly reminds him that he is not alone, encourages, and supports him in his studies with the necessary facilities, time and even an evening remedy of healing music in order for him to thrive and be comfortable.

Mdm Carol, Raphael’s caregiver also believes that the Education Award gives extra encouragement, recognizing improvements made by children like her son. While Raphael faced some obstacles through his learning journey, it was through Club Rainbow’s play therapy sessions that Mdm Carol was more informed about Raphael’s need for greater structure and discipline, equipping her with the knowledge and wisdom to better guide Raphael. Together with Raphael’s determination, this has pushed him to attain this academic achievement.

Mdm Carol also mentioned her gratefulness for Club Rainbow’s caregiver sessions that were personally beneficial for herself, where she got the opportunity to engage in various new and creative activities such as art therapy, tea sessions and even embroidery. Just like how she has been blessed by Club Rainbow’s services, her hopes and wishes are for Raphael to be a blessing to others and to give back and volunteer with Club Rainbow when he is older.

Club Rainbow recognizes the importance of such caregiver support, and Mdm Mageletchumei has also echoed such sentiments, advising parents to constantly affirm themselves, and to never shortchange their efforts and love poured into their children’s lives.

Mdm Mageletchumei strongly believes that no child’s education should be jeopardized under any circumstances, and advocates for parents to speak up and fight for the rights of their children. This way, children will gain more confidence in themselves. Mdm Carol’s thoughts also resonate with this and advise parents to manage their expectations of children, and most importantly to not be stressed out, as it is ultimately a journey and process at the end of the day.

From Family to Society

Hean Lee is a distributor and wholesaler of handy electronic and electrical household products ranging from power adapters, portable fans, rice cookers, and many more. Its products, marketed under the Soundteoh Electronic brand, can be found on the shelves of major electronic retailers, including Giant Supermarkets, Best Denki, and Courts. The company has a sweeping presence in several Southeast Asian countries.

We recently had the opportunity to speak to Hean Lee's Director, Mr. Kelvin Lee, to find out more about the company's perspectives on corporate social responsibility following its first charity collaboration with Club Rainbow in conjunction with SG Cares Giving Week.  

“Everyone to think positively and cherish every day. We should always look forward to tomorrow as miracles could happen.”

— Mr Kelvin Lee, Director of Hean Lee

Founded in 1957 by old Mr. Lee Hian Cheong, Hean Lee is now managed by the third generation of the Lee family. Philanthropy has always been part of the family culture as old Mr Lee donated money to build schools, shelters, and roads in Xiamen, his hometown that he left at a young age to escape from the widespread poverty and famine in China. Mr Kelvin Lee and his brother wanted to continue the family legacy of giving back to society after they started helming Hean Lee. They did so mainly by creating and supplying products that they felt were in line with the latest technology to add convenience to users and by partnering with local businesses and communities to help build brand awareness.

Some of Hean Lee's corporate social responsibility efforts included cross-promotions with local businesses and the sponsorship of home-grown football team Geylang International FC. While Hean Lee used to focus mainly on supporting local brands, they made a slight pivot to focus more on people following the onset of the Covid-19 pandemic. Hean Lee donated valuable items such as face shields and portable fans to improve the working conditions of healthcare frontline workers who had to work in sweltering temporary medical setups.

In November 2021, Hean Lee partnered with Club Rainbow on a budding artist program as part of the SG Cares Giving Week. As a result, the artwork of an 11-year-old Club Rainbow beneficiary was chosen as the packaging design of Hean Lee's wireless AC-operated doorbell. Mr. Kelvin Lee found it an intriguing process as a business rarely collaborated with a charitable organisation on its product packaging. With the success of the first collaboration, Hean Lee was considering extending or launching similar partnerships with Club Rainbow in the future.  

Hean Lee sincerely hoped the collaboration could help create more awareness and support for Club Rainbow. Their efforts in corporate social responsibility also led to Soundteoh Electronic being awarded the Singapore Prestige Brand Award 2020/2021 Established Brand Award. When asked for words of encouragement for the young beneficiaries of Club Rainbow, Mr. Kelvin Lee encouraged everyone to think positively and cherish every day. We should always look forward to tomorrow as miracles could happen.

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Should your company or organisation wish to support our children and their families, please email us for a discussion: contact@clubrainbow.org

Choose to be Happy!

“Don’t Worry, Be Happy!”

Everybody tends to say this to someone having a wrong time, but what does happy mean? Is it that easy to be satisfied?

The word happy is generally defined as a feeling of pleasure or contentment. Such feelings could arise from something as simple as eating something delicious or seeing something beautiful; and can be immediately felt by a child who just got a new toy.

So, what do we do when we are having a bad day and finding it challenging to feel happy? Although we are told that it is fine to embrace our negative feelings, we could always go a step further by embracing those bad feelings and then taking action to exchange them for more positive thoughts. A bad day is no reason to ignore all other good parts of life. Many studies have linked happiness to health as a good mood helps us smile more, sleep better, and feel more energetic. 

One easy way to feel pleasure and contentment is to be thankful. I like to keep a gratitude journal to remind myself of things I am grateful for throughout the day. Small mundane things, like the bus arriving on time or remembering to bring an umbrella on a rainy day. By doing so, you will likely realise that you are luckier than you think. I also know someone who practices ‘gratitude hour’ where he spends an hour every Friday sending emails thanking people who helped him throughout the week.

Most people have also heard of the adage – It’s better to give than to receive. While rewarding ourselves, we must also remember that we are all capable of spreading happiness by building a more compassionate world and not forgetting the needy. You could start by gifting to those who need it or volunteering your time, as experiences provide a higher level of happiness than material items.

If there is one particular day each year where we should put in extra effort to purge all negative emotions from our system, that would be 20 March, also known as the International Day of Happiness. First celebrated on 20 March 2013, the United Nations General Assembly established the International Day of Happiness to make people worldwide realise the importance of happiness in their lives. Building on the idea, the United Nations also launched 17 Sustainable Development Goals aiming to eradicate poverty, reduce inequality and protect our planet to make people’s lives happier. (More information can be found here: https://www.undp.org/sustainable-development-goals)

Here at Club Rainbow, we hope that our beneficiaries can live as happily as possible despite the challenges they face in their lives. In conjunction with this year’s International Day of Happiness, we would appreciate your support for our efforts to make this world a better place for children in Singapore living with chronic illnesses. Actions matter, and you can make happiness a choice every day!

Written by: Tang Su Yen
Edited by: Club Rainbow (Singapore)

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We welcome volunteers to support our beneficiaries and passionate individuals who like to kickstart creative fundraising initiatives. Email us at crscpm@clubrainbow.org to start your journey with us today! Other ways you can be part of - https://www.clubrainbow.org/take-action.

Wearing Two Hats with One Heart …

… for the less vulnerable in the community

By Joseph Lee, Content Contributor

It has no doubts that volunteering brings many benefits to people. For instance, it allows people to have a greater sense of fulfilment through the engagement with the community of the beneficiaries. Primarily, the less fortunate can receive help through these activities and a touch of kindness from volunteers. However, it is not always easy for people to embark on a volunteering journey due to their busy schedules and family commitments.

One person came under the spotlight. He is an associate director of a recruitment agency in Singapore. Despite having a hectic schedule, he wears many hats and regularly participates in volunteering activities to help less fortunate people. On top of that, he is also a philanthropist.

Who is he?

He is Kyle, a donor of Club Rainbow who also provides volunteer support to the beneficiaries and their families.

We often hear the saying; a journey starts with a single step. For Kyle, the journey began 20 years ago during a visit to an orphanage. The visit completely changed his life, although it was just a short interaction with the children in the orphanage. It made him realise how fortunate he was to grow up in a loving family and lead a regular life. It completely shifted his perspective and inspired him to support programs that provide social services to less fortunate children. Kyle prefers to provide support through volunteering. For instance, he joined his colleagues in a couple of volunteering activities in the last few years.

However, due to his work commitments, he cannot commit much of his time to it. Despite that, he ensures that he is still able to provide support through philanthropy. Kyle has always felt a sense of satisfaction and fulfilment through these efforts, knowing that his donations have gone to less fortunate children and families.

Being in the volunteering community for an extended period, Kyle has some tips to share with people who are getting started on the journey or juggling commitments. He shared that individuals should take ample time to research the various organisations, ensure that their vision is aligned and that the organisations are regulated. Furthermore, he also suggests that a small effort comes a long way, such as people can better the lives of local communities by patronising local elderly hawkers who are facing difficulties in this pandemic.

Apart from his personal efforts, the company that Kyle is working in, also has a vision to impact at least 500 million lives by the end of 2020. Being a recruitment agency, it not only helps people to seek employment but also work with partners to help low-income entities so that they can enjoy equal access to necessities, education, and employment needs. Before the pandemic, his employer also regularly works with a local charity to aid in the distributing and food preparation. To ensure that the charity can continue to be operational during the pandemic, the company held an in-house auction where more than 100 employees and Kyle himself bid on products and exclusive services donated by employees and other partners. The funds raised from the auction benefitted various charity organisations.

All in all, Kyle wishes to spread the act of volunteerism and philanthropy to everyone and hope that his legacy can be pass down to more people and his children, which in turn puts a smile on more people through these simple efforts.

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Kickstart a giving back journey to the vulnerable little ones in the community!

Your efforts will be doubled as part of the Fortitude Budget, the government is matching donations to charities dollar-for-dollar till 31 March 2022.

To better support NPOs and givers, there will be NO TRANSACTION FEES on Giving.sg till 31 March 2022. Therefore, 100% of your donations will go to Club Rainbow (Singapore).

Do contact us crscpm@clubrainbow.org and we can guide you along to begin your journey with us today.