The Charity Transparency Award (CTA), in its 9th year, continues to recognise charities with good disclosure practices and excellent work of charities while inspiring others to emulate their practices. Club Rainbow was awarded the Charity Transparency Awards in 2018, 2019 and 2022.
This year 2023, we are proud to share that we are being awarded the Charity Transparency Award once again!
Special Commendation Award for Operational Efficiency
Not only that, for the first time, Club Rainbow (Singapore) has been awarded a Special Commendation Award for Operational Efficiency, the award is only handed out to 5 charities this year and we are proud to be one of the charities to receive the award.
In our efforts of achieving operational efficiency, our Management Council is committed to regularly reviewing its own effectiveness that that of the Club. Doing regular self-assessment and performance evaluations are crucial to ensure that we are progressing efficiently towards achieving our mission and vision to serve our beneficiaries and their families effectively.
Adopting the Skills assessment Matrix and 360 Feedback provides us the panoramic view of the skill sets and experience among the members. Evaluative insights derived from the Skills Assessment Matrix are critical in building a diverse foundation and addressing potential gaps from leadership and management to niche skills.
Also using the Impact Metrics, a family of measures critical to the success of our mission and key indicators are clearly defined to track operational effectiveness and efficiency. Measuring the staff capacity and mobilisation of resources in client engagement, the efficacy of programmes and the intervention strategies and the impact through the improvements in our beneficiaries and families’ quality of life allows us to progress towards our mission and vision.
With constant benchmarking and regular networking with previous years, other social service agencies, charities in social media engagement, allows a better understanding of our performance and gaps in our service models, allowing us to improve our beneficiaries’ quality of life as well as our media content.
In an era where transparency and accountability are paramount in the charity sector, being able to measure and communicate the impact of our efforts is essential. By implementing the Impact Metric, it has given us a deeper sense of purpose, provided external stakeholders with a clearer understanding of the impact that Club Rainbow has on the lives of our beneficiaries and their families